MIAG-AO WATER DISTRICT
A Government Owned and Controlled Corporation under supervision by
THE LOCAL WATER UTILITIES ADMINISTRATION
Re-connection
Service Request For Re-connection
| Step | Applicant/Client | Front Line Services | FEE | Form/s to Fill-up | Processing Time | Office/Person Responsible |
|---|---|---|---|---|---|---|
| 1 | Request for reconnection | Check customer Ledger Card if it has an outstanding account | •If arrears• pay corresponding amount percentage based on the total oustanstanding account as prescribed on the approved office policy on arrears plus P500 reconnection fee | Computation of down payment for arrears and maintenance order | 10 mins | Accounting Processor B |
| 2 | Forward the computation to the GM for approval | 3 mins | Accounting Processor B |
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| 3 | Pay for re-connection charges | Issue Official receipt and reflect payment in the customer Ledger card | 500 + arrears down payment | Official Receipt Ledger cerd | 5 mins | Accounting Processor B |
| 4 | Pay installation charges | Received Payments | 3,000.00 | Official Receipt | 5 mins | Accounting Processor B |
| 6 | Report accomplishment | Accomplishment Report Log Book | 3 mins | Technical Personnel |
