Disconnection
Service Request For Voluntary/Temporary Disconnection
| Step | Applicant/Client | Front Line Services | FEE | Form/s to Fill-up | Processing Time | Office/Person Responsible |
|---|---|---|---|---|---|---|
| 1 | Request for disconnection | Receive request for possible immediate action | Maintenance Order | 5 mins | All office personnel |
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| 2 | Forward the request to GM for approval | 3 mins | Accounting Processor B |
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| 3 | Approved request forward to Technical Personnel | 3 mins | General Manager |
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| 4 | Implement disconnection request | Depending on the distance of the site | Technical Personnel |
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| 5 | Sign acknowledgement | Accomplished maintenance order from on the action taken | Maintenance Order Form | 3 mins | Technical Personnel |
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| 6 | Report accomplishment | Accomplishment Report Log Book | 3 mins | Technical Personnel |
