Service Request For Voluntary/Temporary Disconnection

StepApplicant/ClientFront Line ServicesFEEForm/s to Fill-upProcessing TimeOffice/Person Responsible
1Request for disconnection
Receive request for possible
immediate action
Maintenance Order
5 mins

All office personnel
2Forward the request to GM
for approval
3 mins
Accounting Processor B
3Approved request forward to
Technical Personnel
3 mins
General Manager
4Implement disconnection
Depending on the
distance of the site

Technical Personnel
5Sign acknowledgement
Accomplished maintenance order
from on the action taken
Maintenance Order Form
3 mins
Technical Personnel
6Report accomplishment
Accomplishment Report
Log Book
3 mins
Technical Personnel


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