Application For New Connection
Step Applicant/Client Frontline Services FEE Form/s to Fill-up Processing Time…
MIAG-AO WATER DISTRICT
A Government Owned and Controlled Corporation under supervision by
THE LOCAL WATER UTILITIES ADMINISTRATION
Application For New Connection
0
| Step | Applicant/Client | Frontline Services | FEE | Form/s to Fill-up | Processing Time | Office/Person Responsible |
| 1
|
Request for Application Form
|
Technical Personnel verifies if there is
existing water main in the applicant’s area |
Service Application and
Construction Order |
45 mins
|
Technical Personnel/Customer
|
|
| 2
|
Accomplished Contract for Water
Service Connection |
Accounting Processor B orients applicant
of the provision of the contract |
Contract Water Service
Connection |
15 min
|
Accounting Processor B
|
|
| 3
|
Forward accomlpished water service
contract to the GM for approval |
5 mins
|
Accounting Processor B
|
|||
| 4
|
Pay installation charges
|
Received Payments
|
3,000.00
|
Official Receipt
|
5 mins
|
Accounting Processor B
|
| 5
|
Sign Ledger Card
|
Prepare Customer Ledger Card to be
signed by the applicant |
Ledger Card
|
5 mins
|
Accounting Processor B
|
|
| 6
|
Prepare maintenance order for techninal
personnel |
Maintenance Order
|
5 mins
|
Accounting Processor B
|
||
| 7
|
Assist water district personnel
during the conduct of site inspection |
Field Inspection to determine the
materials needed |
Note down needed
materials |
1/2 day
|
Technical Team/Plumber
|
|
| 8
|
Prepare request for materials needed for
installation for the approval of the GM |
Store Requisition Slip
|
10 mins
|
Technical Team/Plumber
|
||
| 9 | GM approval | Store Requisition Slip |
3 mins |
GM |
||
| 10
|
Forward Store requisition slip to the
storekeeper at the pumping station |
Store Requisition Slip
|
20 mins
|
Technical Team/Plumber
|
||
| 11 | Issue/fabricate materials requested |
1.5 hrs |
Storekeeper &Plumber | |||
| 12
|
Sign aknowledgement form/
Maintenance Order
|
Install water service connection
|
Get meter Serial No. and
initial water meter reading |
1 day
|
Technical Team/Plumber
|
|
| 13
|
Forward complete service connection data
to master file and assign account number for billing reference |
Customer Ledger Card
|
5 mins
|
Accounting Processor B
|
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Collection of Payments
Step Applicant/Client Frontline Service Fee Form/s to Fill-up Processing Time…
